Dental Team – Jacksonville, FL

Dedicated to Providing
Positive Dental Experiences

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Our team is dialed-in to each other and provides incredibly efficient care. They’re also dedicated to making each person’s dental experience enjoyable, special, and tailored to fit their needs. Our team is grateful when patients choose to visit our dental office because of our expertise and top-tier service, and they’re incredibly dedicated to making sure that every person who visits us feels welcomed and like their care is in experienced, trustworthy hands. To stay ahead of the evolving game, our team is no stranger to extended CE courses. This helps us stay sharp and ready to serve you with excellence! You can read more about each of the friendly faces that you’ll see around our dental office below.

Liz, Treatment Plan Coordinator

Liz is our warm and bubbly treatment plan coordinator. She was clinically trained as a dental assistant and received her assisting degree from Premier Dental Academy 20 years ago in Salt Lake City, Utah. Since then, she has earned her Expanded Duties Dental Assistant certificate and been certified in All-on-4 dental implants. Her passion is being able to use her extensive clinical knowledge and experience to break everything down in layman’s terms and really help patients understand their treatment needs while also working with them on financial arrangements.

Elizabeth is no doubt a people person and loves building relationships with her patients. Away from the dental office, she likes to hang out at the pool with her sons, Xavier and Jaxson, as well as their dog, Sadie.

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Lisa V., Insurance Coordinator

Lisa has been on our team for 23 years as our Insurance Coordinator and has enjoyed watching the dental office grow and expand. She received her dental assisting degree in 1992. Her favorite thing about her job is helping patients maximize their insurance benefits to make getting the care they need easily affordable. She also loves watching our younger patients grow and start families of their own.

When she’s not in the dental office, Lisa enjoys antique shopping, boating, laying by the pool, playing with her adorable dog, Ruby, and visiting her son, Kyle, wherever he might be stationed (he’s a surgical technician in the US Navy).

Clarice, Treatment Coordinator

Born in Corrales, New Mexico, Clarice studied for some time at Central New Mexico Community College before working as an insurance/patient coordinator in an office in Rio Rancho. Later, she moved and found a job at a corporate office where she gained more experience as a patient coordinator, with a focus on accounts receivable services. She truly loves working with an amazing team and compassionate doctors while helping people get the stress-free dental treatment they deserve.

Outside of the office, Clarice enjoys being with her boyfriend and their pet Dalmatian named Flower. She loves reading Kindle books, trying out new foods, knitting, attending music festivals, doing puzzles, and traveling. She even visited Europe and backpacked via train through Spain, Portugal, France, and Italy for three weeks!

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Brittney, Hygiene Coordinator

With seven years of experience and counting, you can typically find Brittney helping around our dental office by scheduling patient treatments so that they can achieve their best smiles. Born and raised in Americus, Georgia, her favorite thing about her job is interacting with her patients and making a difference in their lives by improving their oral health. She first studied at the University of North Florida for digital marketing before attending Concorde Career Institute for dental assisting. She began as an Expanded Functions Dental Assistant with a radiology certification before moving her way through as a front desk/insurance coordinator, treatment coordinator, and now our hygiene coordinator.

Outside of the office, Brittney is a mother of two energetic sons and loves spending time with them. She also enjoys Pilates and practicing the guitar. One fun fact about her: she designed and published a prayer journal that can be found on Amazon!

Darline, Patient Concierge

Darline has been with the Mullens family for over 20+ years. Now that the kids are grown, she has made the transition to the Mullens & Nguyen Team as our Patient Concierge.
Darline is a big part of the San Marco community and already knows a lot of our patients. Whether you have known her for years or meeting her for the first time at our front desk, Darline makes everyone feel welcomed and comfortable. From greeting our patients, to her incredible administrative support, she is an essential part of our growing dental office.

When she is not in the dental office, she loves spending time with her family and friends and sitting in her back yard enjoying the beautiful Florida weather.

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Kay, Dental Hygienist

Kay has provided excellent care for our patients for over 26 years! She sees patients throughout their treatment and offers oral hygiene instructions so that they can better understand how to care for their teeth and how it affects their overall health. She has certifications in expanded duties for orthodontics and pedodontics and is licensed to administer dental injections. Her favorite part of her job is getting to know multiple generations of the same family.

Outside of work, she enjoys spending time with her family and friends, attending church, going to the beach, taking pictures, and scrapbooking.

Lisa G., Dental Hygienist

Sixteen of Lisa’s 27 years in dentistry have been spent as a hygienist with our team. She provides exquisite periodontal care, preventive maintenance treatment, and education on proper dental home care. With her easy smile and infectious laughter, she makes sure that everyone in the dental office has a good time. She takes the time to get to know patients on a personal level so that they feel that she truly cares for them.

At home, Lisa loves relaxing with her husband, Charlie, and their children, Jackson and Avery. Her hobbies include photography, making jewelry, and taking on crafting projects.

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Christa, Dental Hygienist

With over 25 years in dentistry, Christa knows her way around dental hygiene. Her education at Santa Fe College also helps with the hygienist role. Her passion for patient health and care, particularly, helps us at the office.

Aside from work, Christa also values her personal life. She’s a “proud mama” to her daughter and son and a dog mom to her elderly cocker spaniel. As for other interests, she also likes to travel, read, and practice Pilates.

Heather, Dental Assistant

Heather has been a part of our clinical team for almost 10 years, and she assists in all aspects of patient treatment, having a particular interest and expertise in oral surgery. She is seasoned in the field of dentistry, having nearly 20 years of experience as well as her expanded functions certification. She loves making patients happy and comfortable during their dental appointments in any way possible.

She moved to Jacksonville from Hilton Head Island, South Carolina with her husband Michael. They have three beautiful children, Camren, Caylub, and Cayleigh, and she loves cooking and spending time at the beach with her family.

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Deidra, Dental Assistant

Deidra began working for our team in 2014 while attending Florida State College of Jacksonville. She became a certified dental assistant through the University of Florida. Deidra is passionate about educating her patients and boosting their self-confidence through dentistry. Her favorite part about being a part of the Mullens & Nguyen family is being surrounded by people who are passionate about health and patient care at a concierge level!

Outside of the dental office, Deidra can usually be found blaring country music, attending concerts, wake surfing, horseback riding, or just relaxing and soaking up the sun at the beach with her pup, Biscuit.

Caitlyn, Dental Assistant

Nothing makes Caitlyn happier than easing a patient’s fear and anxiety. She loves seeing someone who was obviously scared walking into our dental office end up leaving their appointment with a huge smile on their face. She has been a part of our team since 2019 and is a graduate of the Kaplan College for Dental Assisting.

She is married with one daughter and says that her family enjoys the simple life in the country. You’ll often find her spending time camping at the beach or inside playing with Barbies with her daughter. She is also really interested in make-up and likes learning new tips and tricks to use when getting dolled up.

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Maribelle, Dental Hygienist

Maribelle brings an amazing 31 years of experience to our dental office, and for her, it’s all about helping patients achieve their dental goals while supporting their long-term oral health. She attended Florida Community College at Jacksonville and is certified in CPR.

She and her husband, Kenny, have been married since 1993, and they have two daughters, Kayla and Morgan. Spending time with her family is her favorite thing to do, and she also likes attending concerts, going to the beach, and dancing.

Paige, Dental Assistant

Paige likes that her job enables her to contribute to every part of our dental office on the clinical side, whether she’s helping our hygienists, assisting our dentists, or sterilizing our instruments. She completed her dental training at the University of North Florida and Florida State College at Jacksonville. She plans to become a registered dental hygienist in the future.

Outside of dentistry, she claims to be a Disney fanatic and has been a season pass holder for many years. When not spending time at the park, you’ll most likely find her at the beach or on the boat listening to country music. She is also a proud dog mom of a Goldendoodle named Paisley.

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Victoria, Dental Assistant

Victoria is extremely excited to be part of our dental team, and she’s always willing to learn as much as she can every day that she’s with us. For her, the best part about her job is getting to know her patients and the ability to help give people a smile they can love and enjoy. She studied at Florida State College in Jacksonville for her dental assisting certification and remains dedicated to increasing her expertise and skills.

At home, Victoria loves spending time with her parents and sister. Other than having family time, she also enjoys fishing and shopping. Before dentistry, she used to be a cosmetologist!

Kalvina, Dental Hygienist

Kalvina looks forward to coming to our office each day because of the wonderful people and culture she’s surrounded by. She was trained through the dental hygiene program at Florida State College, and she began her dental career as a front desk specialist. Today, she is local anesthesia certified!

Kalvina grew up as an only child with two amazing parents who still live in New Jersey, and she has a baby sister named Karli back home who she absolutely adores. Her best friend is an American Bulldog, Princess, who absolutely lives up to her name! She is a self-professed foodie who loves discovering hidden gems. Growing up, she had a cheer coach whose dream for her was to be a professional cheerleader– if Kalvina hadn’t found a passion for dentistry and healthcare overall, she probably would have gone for it!

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Alissa, Dental Hygiene Assistant

Alissa says that our staff is so friendly and always willing to go above and beyond to help each other, and this sense of family is definitely passed down to our patients. She is originally from Jacksonville and likes to go to the gym, read books, spend lots of time in the sun, and hang out with her siblings (which include an older sister and twin brothers).

Hannah, Clinical Operations Coordinator

A native of Jacksonville, Hannah enjoys having the opportunity to work with her talented team members while learning new things every day. Additionally, being able to help each patient achieve their best smiles and educating them on how to preserve their oral health is a major highlight of her work.

Whenever you don’t find her at the office, Hannah loves to do things like go on nature walks, go out dancing, or read her favorite books. She also enjoys crafting things with her hands, such as sewing, or cooking and baking for her family and loved ones. One fun fact about her: she participated in the San Augustin reenactment in St Augustine through Girl Scouts.

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Office Hours

8:00 am – 5:00 pm
8:00 am – 5:00 pm
8:00 am – 5:00 pm
8:00 am – 5:00 pm
8:00 am – 11:30 am

Something Stuck Between the Teeth

If you have any food debris or an object stuck between your teeth, don’t try to remove it with a toothpick or any sharp objects, as this could damage your gums. Typically, gently flossing around the tooth and rinsing your mouth with saltwater can help dislodge it. However, if you’re not having any luck, you can also give our office a call. Our dental hygienists have all of the necessary tools to safely remove the debris.

Jaw Pain

Is Jaw Pain a Dental Emergency? Lockjaw, jaw tension, and pain are just a few of the many different types of jaw pain. If your discomfort is chronic, our team can help you determine the underlying cause of it and refer you to a specialist if necessary. However, if your pain is a result of an impact, visit your local emergency room.

How You Should Handle Jaw Pain: Our team is happy to provide you with further guidance over the phone if you’re unsure of where to go for help. You can place an ice pack on the outside of your face to relieve any discomfort.

How We Treat Jaw Pain: If you believe your jaw is broken, dislocated, or damaged due to trauma, visit your local ER immediately. If it’s a reoccurring issue, our team can help you determine best next steps for finding relief after conducting an examination.

Injury to the Gums, Lips, or Tongue

Is an Injury to the Gums, Lips, or Tongue a Dental Emergency?  If your oral injury doesn’t stop bleeding after 10 minutes, you may need to go to the emergency room. Or, if you’re conflicted about what to do, give our office a call and our team can help.

How You Should Handle an Injury to the Gums, Lips, or Tongue: Oral wounds can bleed a lot, and when the blood mixes with the saliva, it can make the injury look a lot worse than it is. You can stop the bleeding by using a clean washcloth or piece of gauze and pressing it against the cut. A cold compress can help to reduce any swelling that may occur.

How We Treat Injuries to the Gums, Lips, or Tongue: Our team typically doesn’t see patients for injuries. If you require stitches or the bleeding doesn’t stop within 10 minutes of placing pressure on it, visit your local emergency room.

Loose Permanent Tooth

Is a Loose Permanent Tooth a Dental Emergency? If your tooth is wiggling in its socket or partially dislodged, try to get to our office as soon as possible to prevent any further damage. If you’re experiencing pain, our team can provide you with first aid guidance over the phone.

How You Should Handle Loose Permanent Teeth: Avoid touching your tooth and eating any foods (especially those that are chewy or sticky), and rinse your mouth with lukewarm saltwater to remove any debris and cleanse the area. Avoid flossing or brushing your teeth until you’re able to see us.

How We Treat Loose Permanent Teeth: If your tooth has become partially dislodged due to impact, our team may be able to salvage it and see if the roots are able to re-fuse with the bone. In the case that your tooth can’t be saved, we may recommend an extraction and replacement with a dental implant or bridge.

Broken Denture

Is My Broken Denture a Dental Emergency? Whether your denture has broken to the point of it being unwearable or it just has a crack, you should never wear a damaged prosthetic. It can lead to irritation of the oral tissues in addition to jaw discomfort. If you have existing teeth and try to wear your damaged denture, it could also harm those teeth. Call our office immediately so our team can assess your prosthetic.

How You Should Handle a Broken Denture: Although your local department store likely sells a denture repair kit, do not try to superglue or repair your own dentures. The best option in this scenario is to see a professional as soon as possible.

How We Treat Broken Dentures: Our team will examine your dentures and see if we’re able to repair them. If they’re damaged beyond repair, we can start the process of replacing them for you.

Lost Filling or Crown

Is a Lost Filling or Crown a Dental Emergency? Yes, both of these situations warrant an immediate call to our Jacksonville dental office. That way, we can repair or replace your restoration as quickly as possible.

How You Should Handle a Lost Filling or Crown In addition to reaching out to us to schedule an appointment, we recommend not eating anything crunchy, hard, or sticky. Additionally, keep your restoration somewhere safe, like a small, clean container.

How We Treat Lost Fillings or Crowns There are some cases where we can re-cement your restoration back in place, like if your dental crown is relatively new and in good condition. Other times, our only option is to replace your dental crown or filling with a new one.

Knocked-Out Tooth

Is My Knocked-Out Tooth a Dental Emergency? Since this dental injury can cause a significant amount of pain and there is only a small window of time where we can save your tooth (about 60 minutes), the answer is “yes!” So, don’t hesitate – contact our Jacksonville dental team right away to schedule an emergency appointment.

How You Should Handle a Knocked-Out Tooth Calling us is an important first step. This ensures that we can schedule an appointment for you with one of our dedicated emergency dentists right away. Plus, it allows us to guide you through the process of preserving the root of your tooth – whether that’s by placing it back in its socket or putting it in a clean container filled with milk.

How We Treat Knocked-Out Teeth Fortunately, a knocked-out tooth can sometimes be saved. If that’s not the case for some reason – like you weren’t able to find your tooth – then we will instead begin the process of replacing it with a dental bridge or implant so the look, health, and function of your smile are restored.

Very Sensitive Teeth

Are Very Sensitive Teeth a Dental Emergency? Very sensitive teeth can be a dental emergency. That’s why it’s important to consider how long you’ve been experiencing symptoms and if they are present in tandem with others, like pain when biting down.

How You Should Handle Very Sensitive Teeth There’s really only one thing you can do until your appointment: try to avoid things that could exacerbate your discomfort. In other words, don’t drink anything really hot, don’t eat anything really cold, and take OTC pain medication as directed on the label (if needed).

How We Treat Very Sensitive Teeth That depends on what’s causing your dental sensitivity. If it’s a cavity, then it’s likely that a tooth-colored filling or dental crown is the answer. If it’s an infection in your gums, then gum disease treatment is needed instead.

Cracked Tooth

Is a cracked tooth a dental emergency? Cracked teeth are considered dental emergencies and you’ll need to visit your emergency dentist as soon as possible. Leaving your tooth untreated can allow it to be vulnerable to further damage and bacteria. Before the situation worsens, schedule an appointment with our team so we can determine the best way to address your tooth.

How you should handle a cracked tooth: Refrain from chewing on that side of your mouth, otherwise you could end up disturbing your injured tooth. Take over-the-counter pain relievers to minimize discomfort. You can also rinse with saltwater to keep your tooth bacteria-free. If you notice any sharp or jagged edges on your tooth, you can use dental wax or sugar-free gum to protect your soft oral tissue.

How we treat cracked teeth: We’ll examine your cracked tooth to determine the cause of the situation as well as the proper treatment for it. If the crack is minor, then we can typically address it with composite resin to improve and strengthen your tooth. For more severe damage, you may require a dental crown to repair the structure and prevent future discomfort. If the tooth cannot be saved, then we’ll likely have to extract it and replace it with something else, such as a dental bridge, partial denture, or dental implant.

Chipped Tooth

Is a chipped tooth a dental emergency? Chipping your tooth isn’t always considered an urgent dental situation, so it isn’t the end of the world if you don’t get it treated right away. That said, leaving it exposed to bacteria for too long can lead to problems later on. Before the situation can become worse, it’s best to visit your dentist for help.

How you should handle a chipped tooth: Until you’re able to see us for treatment, be sure to avoid chewing on that side of your mouth. Be gentle when brushing your teeth and gums, and don’t hesitate to use dental wax to cover up any rough or sharp edges you might notice. This can help you prevent harming your cheeks or other soft oral tissue.

How we treat chipped teeth: Chipped teeth can typically be treated by using composite resin to repair and improve them. However, if the damage is more visible and toward the front of your smile, then veneers might be the longer-lasting solution you’re looking for.

Toothaches

Is my toothache a dental emergency? Toothaches can be due to various reasons, some of which might not be particularly urgent. Even so, this can sometimes be an indication of a more serious dental emergency, such as an oral infection. That’s why it’s best to visit your dentist sooner rather than later so that they can address the underlying problem before it grows.

How you should handle a toothache: Rinse your mouth with saltwater to sanitize the area, dislodge any stuck objects between your teeth, and help alleviate any discomfort. You can also take over-the-counter pain medications to further minimize the aching.

How we treat toothaches: Our team will need to thoroughly evaluate your smile to determine the root cause of your toothache. If it’s due to periodontal issues, then we’ll provide gum disease treatment. Other procedures to get rid of your toothache might involve root canals or tooth extractions, if necessary. We’ll be sure to walk you through your options before moving forward with any treatment.