Emergency Dental Care in Jacksonville, FL

The Secret to a Smile That's
Healthy for a Lifetime

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A dental emergency doesn’t wait for a convenient moment. Whether you’ve taken a hit on the tennis court, woken up with throbbing pain in the middle of the night, or cracked a tooth over the weekend, having a trusted dental team available can mean the difference between saving a tooth and losing it. When every minute counts, you deserve a team that will actually pick up the phone and get you in the same day.

At Distinctive Dentistry by Mullens & Nguyen, we understand how alarming these situations feel, and we’re ready to help you get the care you need as quickly as possible, right here in Jacksonville. Our San Marco office offers same-day emergency appointments and is equipped with advanced technology to diagnose and treat urgent situations efficiently. Whether you’re dealing with a knocked-out tooth, severe infection, broken crown, or a sudden injury, you don’t have to navigate it alone. 

Why Choose Distinctive Dentistry by Mullens & Nguyen for Emergency Dental Care?

Abstract logo design featuring a dark blue, stylized, intertwined "O" and "D" on a black background, creating a symmetrical and modern appearance.

Same-Day Emergency Dentistry Appointments

Abstract logo design featuring a dark blue, stylized, intertwined "O" and "D" on a black background, creating a symmetrical and modern appearance.

We See Patients of All Ages

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Accurate Diagnoses with Our Intraoral Camera

What Counts as a Dental Emergency?

Not every dental concern requires an emergency visit, but many do, and delaying treatment can turn a manageable problem into a much more serious one. According to the Centers for Disease Control and Prevention, dental conditions account for nearly 2 million emergency department visits annually in the United States, many of which could have been addressed far more effectively in a dental office rather than a hospital ER. Knowing what qualifies as a true emergency helps you act quickly and protect your outcome.

Here’s a quick reference for the most common dental emergencies and what to do before you arrive:

  • Knocked-out tooth: Handle only by the crown, keep moist in milk or saliva, and arrive within 60 minutes if possible.
  • Broken crown or filling: Avoid chewing on the affected area and store the restoration in a clean, safe container.
  • Dental abscess: Do not attempt to pop it; apply a cold compress externally to manage swelling.
  • Bleeding from the mouth: Apply gentle pressure with clean gauze; if bleeding doesn’t stop within 10 minutes, seek emergency medical care.
  • Severe tooth pain: Rinse with warm saltwater and take an OTC pain reliever as directed while you make your way in.

Reaching out to our team immediately, even just to call, is always the right move. We can guide you through first aid steps over the phone while you’re on your way to our office.

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Common Emergencies We Treat

Dental emergencies come in many forms, and our team is experienced in managing a wide range of urgent situations with precision and calm.

Knocked-Out and Fractured Teeth

A knocked-out tooth is one of the most time-sensitive dental emergencies there is, with roughly a 60-minute window to save the tooth after displacement. Cracked and fractured teeth are also especially common among active Jacksonville residents, from weekend pickleball players to youth soccer athletes. Whether you’re dealing with a full avulsion or a fracture that extends toward the root, we’ll assess the damage with digital X-rays and our Sirona CBCT 3D imaging and determine whether composite resin, a crown, or another restoration is the right path forward.

Severe Pain, Infections, and Abscesses

Persistent or severe tooth pain often signals something more serious beneath the surface, such as an abscess, deep decay, or pulp damage that will only worsen without treatment. A dental abscess, in particular, is a bacterial infection that can spread rapidly and, in serious cases, become life-threatening. Signs include severe throbbing pain, facial swelling, fever, and a pimple-like bump on the gum near the affected tooth. If you experience difficulty swallowing or breathing, go directly to your nearest emergency room; otherwise, call us immediately so we can evaluate and treat the infection the same day.

Broken or Lost Crowns and Fillings

Losing a crown or filling leaves the underlying tooth structure exposed and vulnerable to further damage and sensitivity. In many cases, we can re-cement an existing crown during the same visit. When a replacement is needed, our team works efficiently to restore your tooth’s strength and function using premium ceramic materials. Our dental crowns are crafted with meticulous attention to fit, function, and appearance so your restoration blends naturally with the rest of your smile.

Don’t let dental pain control your life – get same-day emergency care with affordable monthly payment plans available.

Advanced Technology for Faster, More Precise Emergency Care

One of the advantages of choosing Distinctive Dentistry by Mullens & Nguyen for emergency dental care is the diagnostic precision our technology makes possible. Our Sirona CBCT 3D imaging gives us a detailed, three-dimensional view of your teeth, bone structure, and surrounding anatomy, allowing us to see exactly what’s happening and make confident treatment decisions quickly. Digital X-rays with significantly reduced radiation exposure provide immediate imagery, and our DIGIDOC cavity detection system helps us identify issues that might not yet be visible to the naked eye.

When pain or anxiety is part of the picture, The Wand, our computer-controlled anesthesia system, delivers localized numbing more gently and precisely than traditional injections, helping you feel at ease even in high-stress situations. Our soft-tissue laser also allows for minimally invasive treatment where needed, with greater comfort and faster healing times. Technology that would feel cutting-edge in any setting is simply part of how we practice every day.

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Flexible Payment Options for Emergency Dental Care

We know that emergencies are rarely planned for financially or otherwise. We welcome CareCredit and Cherry financing, both of which offer flexible monthly payment plans so that cost doesn’t stand between you and the care you need. Our team is happy to walk you through your options when you call or come in. We also work with most dental insurance plans on an out-of-network basis and will help you understand your benefits and file your claims on your behalf.

Our goal is to remove as many barriers as possible so you can focus entirely on getting better. From the moment you call to the moment you walk out of our office, we’re here to make an overwhelming experience feel manageable.

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Maintain Good At-Home Oral Hygiene

To prevent plaque and tartar from building up, food particles from getting stuck between your teeth, and bad breath from becoming a chronic issue, you need to take good care of your smile at home. This basically boils down to brushing twice a day, flossing each evening, and rinsing with mouthwash regularly. Make sure to use the right tools and that you are mindful of timing (you need to brush your teeth for a full two minutes each time and rinse with mouthwash for 30-60 seconds).

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Visit Us for a Dental Checkup and Teeth Cleaning Biannually

Commitment to a solid at-home oral hygiene regimen is essential in order to prevent common oral health issues, like tooth decay and gum disease. That said, your dental care regimen is ultimately incomplete if you don’t come to our Jacksonville dental office twice a year for a dental checkup and teeth cleaning. These periodic appointments ensure that problems are detected (and treated) early on, and that plaque, tartar, and other harmful substances are removed before they wreak havoc on your smile.

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Stick to a Well-Balanced Diet

If your meals are filled with sugary and starchy foods, then it’s only a matter of time until your teeth start to decay. That’s why patients are encouraged to fill up on nutrient-dense foods that are also smile-friendly, like plain yogurt.
Bonus tip: Drink lots of water throughout the day! This will ensure that you stay hydrated while also reducing your risk of dry mouth and rinsing away any lingering food particles or residue.

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Don’t Try to Open Packages Using Your Teeth

If the scissors aren’t close, you might be tempted to remove plastic wrapping or open a bag of chips with your teeth. Don’t! The pressure can cause your teeth to chip, crack, or fracture, which often necessitates a same-day visit to our office for treatment. For the same reason, we recommend breaking any other bad habits that could damage your teeth, like smoking, biting your nails, or chewing on ice.

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Protect Your Mouth If You Play Contact Sports

It goes without saying that you need to wear a mouthguard if you participate in contact sports, like football. But did you know that you should wear one during non-contact sports as well as while surfing, skateboarding, rollerblading, or lifting weights? That way, your teeth are protected in case you grind/clench your teeth or accidentally fall.

Why Jacksonville Trusts Distinctive Dentistry for Emergency Care

Dr. Mullens brings more than 35 years of dental expertise and the distinction of being a Fellow of the American College of Dentists, while Dr. Nguyen’s background in fine arts sculpture informs every restoration he creates with an eye for proportion, detail, and natural beauty. Together, they’ve built a practice defined by uncompromising care, advanced technology, and a genuine commitment to the Jacksonville community. 

When a dental emergency strikes, you shouldn’t have to wonder whether you’ll be taken seriously or seen quickly. Our entire team is committed to getting you seen, treated, and on your way with as little stress as possible. If you’re experiencing a dental emergency right now, call us at or request an appointment online, and we’ll be in touch right away.

Toothaches

Is my toothache a dental emergency? Toothaches can be due to various reasons, some of which might not be particularly urgent. Even so, this can sometimes be an indication of a more serious dental emergency, such as an oral infection. That’s why it’s best to visit your dentist sooner rather than later so that they can address the underlying problem before it grows.

How you should handle a toothache: Rinse your mouth with saltwater to sanitize the area, dislodge any stuck objects between your teeth, and help alleviate any discomfort. You can also take over-the-counter pain medications to further minimize the aching.

How we treat toothaches: Our team will need to thoroughly evaluate your smile to determine the root cause of your toothache. If it’s due to periodontal issues, then we’ll provide gum disease treatment. Other procedures to get rid of your toothache might involve root canals or tooth extractions, if necessary. We’ll be sure to walk you through your options before moving forward with any treatment.

Chipped Tooth

Is a chipped tooth a dental emergency? Chipping your tooth isn’t always considered an urgent dental situation, so it isn’t the end of the world if you don’t get it treated right away. That said, leaving it exposed to bacteria for too long can lead to problems later on. Before the situation can become worse, it’s best to visit your dentist for help.

How you should handle a chipped tooth: Until you’re able to see us for treatment, be sure to avoid chewing on that side of your mouth. Be gentle when brushing your teeth and gums, and don’t hesitate to use dental wax to cover up any rough or sharp edges you might notice. This can help you prevent harming your cheeks or other soft oral tissue.

How we treat chipped teeth: Chipped teeth can typically be treated by using composite resin to repair and improve them. However, if the damage is more visible and toward the front of your smile, then veneers might be the longer-lasting solution you’re looking for.

Cracked Tooth

Is a cracked tooth a dental emergency? Cracked teeth are considered dental emergencies and you’ll need to visit your emergency dentist as soon as possible. Leaving your tooth untreated can allow it to be vulnerable to further damage and bacteria. Before the situation worsens, schedule an appointment with our team so we can determine the best way to address your tooth.

How you should handle a cracked tooth: Refrain from chewing on that side of your mouth, otherwise you could end up disturbing your injured tooth. Take over-the-counter pain relievers to minimize discomfort. You can also rinse with saltwater to keep your tooth bacteria-free. If you notice any sharp or jagged edges on your tooth, you can use dental wax or sugar-free gum to protect your soft oral tissue.

How we treat cracked teeth: We’ll examine your cracked tooth to determine the cause of the situation as well as the proper treatment for it. If the crack is minor, then we can typically address it with composite resin to improve and strengthen your tooth. For more severe damage, you may require a dental crown to repair the structure and prevent future discomfort. If the tooth cannot be saved, then we’ll likely have to extract it and replace it with something else, such as a dental bridge, partial denture, or dental implant.

Very Sensitive Teeth

Are Very Sensitive Teeth a Dental Emergency? Very sensitive teeth can be a dental emergency. That’s why it’s important to consider how long you’ve been experiencing symptoms and if they are present in tandem with others, like pain when biting down.

How You Should Handle Very Sensitive Teeth There’s really only one thing you can do until your appointment: try to avoid things that could exacerbate your discomfort. In other words, don’t drink anything really hot, don’t eat anything really cold, and take OTC pain medication as directed on the label (if needed).

How We Treat Very Sensitive Teeth That depends on what’s causing your dental sensitivity. If it’s a cavity, then it’s likely that a tooth-colored filling or dental crown is the answer. If it’s an infection in your gums, then gum disease treatment is needed instead.

Knocked-Out Tooth

Is My Knocked-Out Tooth a Dental Emergency? Since this dental injury can cause a significant amount of pain and there is only a small window of time where we can save your tooth (about 60 minutes), the answer is “yes!” So, don’t hesitate – contact our Jacksonville dental team right away to schedule an emergency appointment.

How You Should Handle a Knocked-Out Tooth Calling us is an important first step. This ensures that we can schedule an appointment for you with one of our dedicated emergency dentists right away. Plus, it allows us to guide you through the process of preserving the root of your tooth – whether that’s by placing it back in its socket or putting it in a clean container filled with milk.

How We Treat Knocked-Out Teeth Fortunately, a knocked-out tooth can sometimes be saved. If that’s not the case for some reason – like you weren’t able to find your tooth – then we will instead begin the process of replacing it with a dental bridge or implant so the look, health, and function of your smile are restored.

Lost Filling or Crown

Is a Lost Filling or Crown a Dental Emergency? Yes, both of these situations warrant an immediate call to our Jacksonville dental office. That way, we can repair or replace your restoration as quickly as possible.

How You Should Handle a Lost Filling or Crown In addition to reaching out to us to schedule an appointment, we recommend not eating anything crunchy, hard, or sticky. Additionally, keep your restoration somewhere safe, like a small, clean container.

How We Treat Lost Fillings or Crowns There are some cases where we can re-cement your restoration back in place, like if your dental crown is relatively new and in good condition. Other times, our only option is to replace your dental crown or filling with a new one.

Broken Denture

Is My Broken Denture a Dental Emergency? Whether your denture has broken to the point of it being unwearable or it just has a crack, you should never wear a damaged prosthetic. It can lead to irritation of the oral tissues in addition to jaw discomfort. If you have existing teeth and try to wear your damaged denture, it could also harm those teeth. Call our office immediately so our team can assess your prosthetic.

How You Should Handle a Broken Denture: Although your local department store likely sells a denture repair kit, do not try to superglue or repair your own dentures. The best option in this scenario is to see a professional as soon as possible.

How We Treat Broken Dentures: Our team will examine your dentures and see if we’re able to repair them. If they’re damaged beyond repair, we can start the process of replacing them for you.

Loose Permanent Tooth

Is a Loose Permanent Tooth a Dental Emergency? If your tooth is wiggling in its socket or partially dislodged, try to get to our office as soon as possible to prevent any further damage. If you’re experiencing pain, our team can provide you with first aid guidance over the phone.

How You Should Handle Loose Permanent Teeth: Avoid touching your tooth and eating any foods (especially those that are chewy or sticky), and rinse your mouth with lukewarm saltwater to remove any debris and cleanse the area. Avoid flossing or brushing your teeth until you’re able to see us.

How We Treat Loose Permanent Teeth: If your tooth has become partially dislodged due to impact, our team may be able to salvage it and see if the roots are able to re-fuse with the bone. In the case that your tooth can’t be saved, we may recommend an extraction and replacement with a dental implant or bridge.

Injury to the Gums, Lips, or Tongue

Is an Injury to the Gums, Lips, or Tongue a Dental Emergency?  If your oral injury doesn’t stop bleeding after 10 minutes, you may need to go to the emergency room. Or, if you’re conflicted about what to do, give our office a call and our team can help.

How You Should Handle an Injury to the Gums, Lips, or Tongue: Oral wounds can bleed a lot, and when the blood mixes with the saliva, it can make the injury look a lot worse than it is. You can stop the bleeding by using a clean washcloth or piece of gauze and pressing it against the cut. A cold compress can help to reduce any swelling that may occur.

How We Treat Injuries to the Gums, Lips, or Tongue: Our team typically doesn’t see patients for injuries. If you require stitches or the bleeding doesn’t stop within 10 minutes of placing pressure on it, visit your local emergency room.

Jaw Pain

Is Jaw Pain a Dental Emergency? Lockjaw, jaw tension, and pain are just a few of the many different types of jaw pain. If your discomfort is chronic, our team can help you determine the underlying cause of it and refer you to a specialist if necessary. However, if your pain is a result of an impact, visit your local emergency room.

How You Should Handle Jaw Pain: Our team is happy to provide you with further guidance over the phone if you’re unsure of where to go for help. You can place an ice pack on the outside of your face to relieve any discomfort.

How We Treat Jaw Pain: If you believe your jaw is broken, dislocated, or damaged due to trauma, visit your local ER immediately. If it’s a reoccurring issue, our team can help you determine best next steps for finding relief after conducting an examination.

Something Stuck Between the Teeth

If you have any food debris or an object stuck between your teeth, don’t try to remove it with a toothpick or any sharp objects, as this could damage your gums. Typically, gently flossing around the tooth and rinsing your mouth with saltwater can help dislodge it. However, if you’re not having any luck, you can also give our office a call. Our dental hygienists have all of the necessary tools to safely remove the debris.

Office Hours

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